We work Monday – Friday 8:00 to 16:00 (GMT+2)
If you have read the documentation and still cannot find what you are looking for, please get in touch with via our support system.
Make sure you provide Purchase Code, otherwise we will not be bale to assist you. Where to find a purchase code? Have a look here.
We do our best to respond within 24hours, most of the time within 8 hours if we are within our business time, if for some reason we do not get back to you within 36 hours mail us your ticket ID to firstname.lastname@example.org
It is a good idea to provide URL and temp pass and login when submitting a ticket, it will speed up the process.