We work Monday – Friday 8:00 to 16:00 (GMT+2)
If you have read the documentation and still cannot find what you are looking for, please get in touch with via our support system.
Make sure you provide Purchase Code, otherwise I will not be bale to assist you. Where to find a purchase code? Have a look here.
We do our best to respond within 24hours, most of the time within 8 hours if we are within our business time, if for some reason we do not get back to you within 36 hours mail us your ticket id to firstname.lastname@example.org
It is a good idea to provide URL and temp pass and login when submitting a ticket, it will speed up the process.